Frequently Asked Questions
What are the shipping options?
- Letterbox Delivery (2-3 working days) - $2.50
- Doorstep Delivery (2-3 working days) - $3.80
- Same Day / Next Day Delivery - $15
- Self Pick Up (Bukit Merah Area) - $0
What is the return/exchange policy?
Returns and exchanges are not accepted for hygiene reasons. Please review measurements before purchasing. By purchasing, you accept our Terms and Conditions.
Do you have a physical shop?
No, we do not have a physical shop. We are an exclusively online-based business.
Can I request for self-collection?
Yes, self-pick up location is in Bukit Merah area, near Depot Heights Shopping Center.
Please WhatsApp or Telegram us for the exact location details.
How can I be informed about new arrivals of products?
Join our discreet Telegram channel @siesta_sg for the latest collections and exclusive promotions!
P.S. Subscribers stay anonymous
What is the Terms and Conditions?
By making a purchase, you acknowledge and agree to the following terms:
1. Due to hygiene reasons, we cannot accept returns or offer refunds. Please choose your items carefully.
2. In the unlikely event that you receive a defective product, please reach out to us immediately. We are committed to assisting you and resolving any issues you may encounter.
3. We strongly advise double-checking the measurements of the lingerie before completing your purchase. Ensuring the perfect fit is essential for your satisfaction.
Thank you for understanding and adhering to our terms and conditions.