Frequently Asked Questions
What are the shipping options?
- Letterbox Delivery (2-3 working days) - $2.50
- Doorstep Delivery (1-2 working days) - $3.80
- Same Day Delivery (3pm-10pm) - $15 (order before 2pm)
- Self Pick Up (After 3pm) - $0 (order before 2pm, collect after 3pm)
How does self pick-up work?
Our self-collection point is just a 5-minute walk from Aljunied MRT
• Cashless payment (PayNow/PayLah)
• No-contact pick-up
• Pick-up location shared after payment
• We will send photos of the exact spot once your parcel is ready
• Orders/payment must be made by 2pm
• Collection is anytime after 3pm
To arrange self pick-up, please WhatsApp 80579808 or Telegram @siesta_tg
What is the return/exchange policy?
Returns and exchanges are not accepted for hygiene reasons. Please review measurements before purchasing. By purchasing, you accept our Terms and Conditions.
Do you have a physical shop?
No, we do not have a physical shop. We are an exclusively online-based business.
How can I be informed about new arrivals of products?
Join our discreet Telegram channel @siesta_sg for the latest collections and exclusive promotions!
P.S. Subscribers stay anonymous
What is the Terms and Conditions?
By making a purchase, you acknowledge and agree to the following terms:
1. Due to hygiene reasons, we cannot accept returns or offer refunds. Please choose your items carefully.
2. In the unlikely event that you receive a defective product, please reach out to us immediately. We are committed to assisting you and resolving any issues you may encounter.
3. We strongly advise double-checking the measurements of the lingerie before completing your purchase. Ensuring the perfect fit is essential for your satisfaction.
Thank you for understanding and adhering to our terms and conditions.